Academic Advisor - Sangeeta Aggarwal

MBA, M.Com, Management and Overseas Education Expert

Introduction

Welcome to the comprehensive online course on Tourism Operations, designed to provide a deep understanding of the various facets of managing tourism and hospitality businesses. This course covers critical topics such as Inter-Sectoral Linkages, where you’ll explore the connections between different sectors that support tourism. We’ll delve into Resident Concerns in tourism development, emphasizing sustainable practices. You’ll learn the essentials of Quality Management and Customer Care, and gain practical insights into managing Tour Operations and Travel Agency Operations through in-house, field, and distribution strategies. Additionally, we cover the intricacies of managing Hospitality Operations, focusing on both organized and unorganized sectors. By the end, you’ll be equipped with the skills needed to excel in the dynamic world of tourism.  

What You Get in This Course?

• Module-Wise Study Material: A structured approach to learning, with In-depth Study Materials provided for each module to understand the topic better in an easy format.
• Video Tutorials: Module-wise video tutorials that explain each topic briefly through textual, pictorial and graphical with audio explanation representations to enhance your learning experience.
• Important Questions with Answers: This section includes essential questions with their answers for each module to solidify the student’s knowledge.
• Practice MCQs: After studying each module the student can check their understanding with a practice MCQ quiz designed to reinforce learning.
• Final Exam Quiz: A comprehensive quiz at the end of the course to test the student’s overall Study and Knowledge of the course
• Course Completion Certificate: A Course Study Completion Certificate is awarded upon achieving at least 50% marks in the Final Exam Quiz.

What will you learn

• Understanding Tourism Operations (Inter-Sectoral Linkages)
• Respecting Resident Concerns in Tourism Operations and Develop
• Quality Management and Customer Care
• Managing Tour Operations–I (In-House Operations and Use of Technology)
• Managing Tour Operations–II (Field Operations–Inbound and Outbound)
• Managing Tour Operations–III (Field Distribution)
• Managing A Tour: Escort
• Managing Travel Agency Operations–I (Managing Internal Operations, Technology)
• Managing Travel Agency Operations–II (Dealing With Principal Suppliers)
• Managing Travel Agency Operations–III (Publicity and Promotions)
• Managing Hospitality Operations: Organised Sector
• Managing Front Office Operations
• Managing Housekeeping Operations
• Managing Food and Beverage Opeations
• Managing Hospitality Operations: Unorganised Sector