What will you learn

• Understanding Tourism Operations (Inter-Sectoral Linkages)
• Respecting Resident Concerns in Tourism Operations and Develop
• Quality Management and Customer Care
• Managing Tour Operations–I (In-House Operations and Use of Technology)
• Managing Tour Operations–II (Field Operations–Inbound and Outbound)
• Managing Tour Operations–III (Field Distribution)
• Managing A Tour: Escort
• Managing Travel Agency Operations–I (Managing Internal Operations, Technology)
• Managing Travel Agency Operations–II (Dealing With Principal Suppliers)
• Managing Travel Agency Operations–III (Publicity and Promotions)
• Managing Hospitality Operations: Organised Sector
• Managing Front Office Operations
• Managing Housekeeping Operations
• Managing Food and Beverage Opeations
• Managing Hospitality Operations: Unorganised Sector